Popup
You can show customers a promotional popup notification if it looks like they might leave your store.
Lorenza looks for the customer's "exit intent" by detecting if your store is the focused window in their web browser. So, if the customer opened a new browser tab, Lorenza would flag this behavior as exit intent.
The popup feature encourages customers to sign up for your email newsletter.
Newsletter subscribers are added to your "accepts marketing" Shopify Customers list. You can learn more about how to manage Shopify customer emails from their Email subscriber list management and Using Shopify Email for email marketing article.
Note that the Newsletter home page section and Footer features also include a newsletter signup block, so you might want to check those out, too.
Configure the popup
Settings reference
The popup feature has the following settings:
Enable
Turn the popup feature on.
Popup position
Choose a location where the popup should appear on desktop devices.
Either Top left, Bottom left, Top right, or Bottom right.
On mobile devices, the popup always appears across the top of the screen, underneath the header.
Image
Select or upload an image to be used as part of the popup.
If you don't add an image, the popup's layout is changed to accommodate this.
Heading
Add heading text for the popup.
We recommend keeping this to less than 7 words long.
Subheading
Add subheading text to be displayed below the heading.
We recommend keeping this to a sentence or two.
Background color
Choose a background color for the popup.
Text color
Choose a text color for the popup. This is used for both the heading and subheading.
Input background color
Choose a background color for the field where a customer would enter an email address.
Input text color
Choose a text color for the text entered by the customer.
Footer
Newsletter